Indiana 2-1-1 Open Beds Program

Updated: Sep 10, 2020

By Mark Powell


Reaching through the Window of Opportunity


Substance use disorder is a disease that can be treated. Acknowledgement of this fact is often the first step for those that need treatment. However, finding treatment has not always been the easiest process.


In early 2018, Indiana Family and Social Services Administration (FSSA) partnered with Indiana 211 (IN211) and OpenBeds® to provide Hoosiers live treatment access across the state, by simply dialing 2-1-1.


IN211 is a free service that connects Hoosiers with help and answers from thousands of health and human service agencies and resources right in their local communities. The service is available 24 hours a day, seven days a week via talk, text, and online.


“We provide callers with resources and referrals for everyday needs and in times of crisis,” explains Catherine McNaughton, Community Resource Manager. “Ca