Michael and his family found themselves in the middle of the addiction crisis in Vermont when one family member started using opiates. The difficulty that they experienced trying to get help frustrated them. The lack of information and available resources; the long waiting list to get some sort of treatment; the disrespect during treatment; and the general apathy that was seen towards addicts in general was appalling.
Instead of accepting the status quo, Michael and his wife Maureen became advocates for their family member until she got into a program that addressed all aspects of the addiction. In the process they realized that they needed help also and are part of a weekly support group for families coping with addiction. They help run this support group when the original founder cannot make it. Though Vermont is trying to step up, there is still a lot of work to be done for both the addict and their families.